LC - Email eliminates the need for agencies to go through the tedious process of setting up Mailgun or any other third-party email provider. Previously, agencies had to manually integrate with an external email service just to send and receive emails.
Now, with LC - Email, email functionality is built-in and ready to use across all subaccounts from day one. This guide will walk you through the process of migrating your Agency and subaccounts to LC - Email seamlessly.
Head into your Agency Settings > Email Services. If you see the button 'Use LC - Email' please select LeadConnector as the default provider and follow the prompts:
Please Note:
Clicking the 'Use LC - Email' button will not affect sub-accounts that already have SMTP or Mailgun integrated, please follow the steps below to remove the existing SMTP integration.
After clicking the 'Use LC - Email' button all new accounts will automatically switch over to LC - Email. You can still configure new accounts away from LC- Email by integrating your own Mailgun or SMTP.
If you are trying to add the domain/subdomain but it is showing the following error:
Request Failed
This domain (replies.example.com) is already configured inside a Mailgun account.
Login to Mailgun and delete it from there so you can use it in LC Email
Please Create a New Support Request if you believe the domain should be deleted.
To remove the SMTP integration:
1. Select LeadConnector as the Default provider
2. click on the Gmail integration
3. Click the trash icon
If your sending domain is listed below you have officially switched over to LC - Email
mg.msgsndr.org
mg.msgsndr.net
replies001.msgsndr.com
replies.msgsndr.com
replies000.msgsndr.com
ec1.msgsndr.org
ec1.msgsndr.net