Loops arise when two Triggers intertwine, either by mutually influencing each other or by one Trigger looping back into itself. These loops create an endless sequence of actions, negatively impacting app performance by monopolizing server resources. Consequently, system enhancements now include a mechanism to detect and restrict Triggers prone to causing such loops, safeguarding against slowdowns for all users.
Workflows, Triggers and Campaigns will be Loop Locked when they hit 50 Starts/Executions for the same Contact in less than 30 minutes.
Example: Trigger fires 50 times for the same Contact in less than 30 minutes, or a Contact gets added to a Workflow/Campaign 50 times in less than 30 minutes.
If you receive a Loop error, please contact Support so that we can review the Trigger with you, fix what would cause a loop, and unlock the Trigger.