Moving numbers out of an LC Phone Sub-account to the client's own Twilio account

Kindly share the Location ID with our support team for the Twilio number(s) you’re attempting to transfer. This will allow us to locate the ISV account's Account SID on your behalf.

1. Create a support ticket with Twilio support 

With the Subject: Moving numbers request 

2. Copy and paste this email 

CC: [e-mail] and click add ( + ) so we can approve your request.

Hi Twilio Support, 

I would like to move the following phone numbers to a new sub-account - 

+1 PASTE_TWILIO_NUMBER_HERE 

Losing sub-account SID -  

please contact CRM support to get the ISV location's Twilio sub-account SID where the number is currently in  for you

Gaining sub-account SID -  

E.g. AC8a0eac4ea7651eba06137bbf1a907df62d < Replace your own Twilio sub-account SID here 

Time-frame: ASAP 

Please process this request at the earliest because it is business-critical for me 

Thanks! 

Product: Phone numbers

Business Impact:

P2 Degraded - Twilio or your configuration is not functioning properly or intermittently

 

3. Submit Your Request

Please click on "No" at the bottom

Click on

SUBMIT HELP REQUEST