Knowing how to acquire a phone number is essential for your business's communication needs. This guide will walk you through the process of purchasing a phone number for a sub-account, helping you get set up for success.
Step 1: At the top left, click here to switch to the sub-account where you want to purchase a phone number
- Click the account switcher option and search for the sub-account where you want to purchase a phone number.
- Click on the Sub-Account.
Step 2: Once you are in the sub-account, click on Settings
Step 3: Click on Phone Numbers
Step 4: Click on Add Phone Number Under "+ Add Number" Tab
Step 5: Select the Country for which you want to buy the number.
Here's a list of countries supported by Native Phone System/ Twilio:
- If the country you want is on the list but not visible within the system, you can **buy the number through the Twilio console for the location. (**ONLY applicable to Agencies who have integrated Twilio as the default telephone provider)
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A regulatory bundle/Address is required if your agency resides outside the USA or Canada.
- Also you can use the filter option as well to search your desirable numbers on basis of first or last digit numbers.
Please Note:
Regulatory Bundles/Address are an industry-standard practice, not a CRM-specific requirement.
If your sub-account is outside of the USA and Canada, we highly recommend that you complete the regulatory bundle/address registration for the best telephone experience.
Step 6: Select the number of your choice and then click on Proceed to Buy Button in order to buy the number.
- Once the number is selected Click on Proceed to Buy Button. This will buy the selected phone number for you and the phone number will be added under the phone number tab.
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There you can see you have successfully purchased a phone number.